Contact Us
We're Here to Help
Have a question about an order or one of our products? Our team is ready to assist you through chat or email during business hours.
Email Address support@northernsouvenirsgifts.store
Phone (867) 873-9696
Chat Support Available 24/7
Business Hours Monday to Sunday 10:00 AM to 6:00 PM
Time Zone (GMT-07:00) Mountain Time
Business Address 4905 48 Street Yellowknife, Northwest Territories X1A 3S3 Canada
Before You Contact Us
If your question is about an existing order, it helps to have:
- Your order number
- The email used at checkout
- A short summary of your question
Send Us a Message
Use the contact form on our website with your name, email, subject, and message, and our team will get back to you within 24 to 48 hours on business days.
We Can Help With
- Order and delivery updates
- Returns
- Payment questions
- Product questions
- General enquiries
See our FAQs, track a delivery on Track Your Order, or check our Shipping Policy and Return Policy for more.
Follow Us
Stay connected with Northern Souvenirs & Gifts on Instagram and Facebook for new arrivals and store updates.